If you’ve paid any attention to the news this year, I think you would agree with me that 2019 has been a trying year. The list of hot-button issues is long. Climate change, social injustice, gun …
The myth of the perfect idea
Successful companies are rarely the byproduct of a novel idea or exceptional insight. In fact, many that rise to the top do so while solving relatively simple problems. Consider that …
“We live in an Internet Explorer world”
In a study designed to find out why some customer service agents stayed in their jobs longer than others, economist Michael Housman found an unlikely correlation. Compared to employees who used …
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Tally your accomplishments
Taking ownership of your career means taking ownership of your results. It’s not enough to do great work and hope people will notice. You need to do great work and then tell people what you did. …