According to the Drucker Institute, Amazon is leading the way as the world’s best-managed company. Among five equally weighted ranking criteria - Customer Satisfaction, Employee Engagement, …
Thinking is your superpower
Your brilliance and creativity come from thinking. It's a superpower that we all possess which emanates from time spent alone with your thoughts - free from distraction. There's not much to it. …
What am I spending too much time on?
This is an incredibly powerful question for new hires to ask their managers. The sooner you can learn what to say “No” to, the better. Young professionals – myself included – often fall into the …
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Urgency is a powerful psychological tool
Professional marketers use it every day to get consumers to buy more of their products. You see it with “today-only” deals and expiring coupons. Give people a limited time offer and they’re …
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12 tips for better sleep
There remains a massive gap between what science knows and what people do regarding their sleeping habits. In Why We Sleep, author Matthew Walker quite literally wakes us up to the harm we’re …
An attitude worth adopting
If you’ve paid any attention to the news this year, I think you would agree with me that 2019 has been a trying year. The list of hot-button issues is long. Climate change, social injustice, gun …
The myth of the perfect idea
Successful companies are rarely the byproduct of a novel idea or exceptional insight. In fact, many that rise to the top do so while solving relatively simple problems. Consider that …
“We live in an Internet Explorer world”
In a study designed to find out why some customer service agents stayed in their jobs longer than others, economist Michael Housman found an unlikely correlation. Compared to employees who used …
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Tally your accomplishments
Taking ownership of your career means taking ownership of your results. It’s not enough to do great work and hope people will notice. You need to do great work and then tell people what you did. …
When it’s okay to quit
You’re not the same person you were yesterday. New experiences shape what you believe and mold your preferences over time. For this reason, it’s very possible that what you studied in college …